Please be sure to purchase your Luminox watches through an authorized dealer or official retailer. Be particularly careful when purchasing via the internet. Luminox does not honor warranty claims that are not accompanied by the original documentation sealed by an official Luminox retailer.
All Luminox watch models can be regulated and repaired at any of the MISO authorized service partners appearing in this register. The watch will be serviced according to the provisions of the warranty when a valid warranty certificate is presented with the watch. Please consult your warranty card and booklet received from your retailer. When returning your watch to an official service center, please include the warranty card which must show the store where bought, date of purchase and stamp of the store in order to be a valid warranty card.Watches not bought from an authorized Luminox retailer, therefore to be considered grey market store, may make your warranty void and you might be asked to pay even if the repair usually would be covered by the warranty.Only service center that are displayed on this website are official and valid.If there is no authorized service center in your country please contact the service center of another country that is the closest to you or contact the central Mondaine service center in Switzerland. In some cases, another country is responsible for the repair of your watch. Please find an overview below: